VMware Skyline is a proactive support technology aligned with VMware Global Services offerings. VMware Skyline automatically and securely collects, aggregates, and analyzes product usage data which helps VMware support engineers improve time-to-resolution and proactively resolve potential problems. These capabilities transform support operations from a reactive, break/fix mode to a proactive, predictive, and prescriptive experience that produces even greater returns on your VMware support investment. Today VMware Skyline provides increased visibility for VMware vSphere and VMware NSX environments. Additional products will be added over time.
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https://www.vmware.com/support/services/skyline.html
https://www.vmware.com/support/services/skyline.html
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