As in cloud for cloud service provider it is important to update the customers about the cloud service status, like you cannot login to Horizon Cloud Administration Portal
Example:
If those systems are experiencing a system outage and cannot take authentication requests, you will not be able to log in to the Administration Console during that time period. If you encounter issues logging in to the Administration Console's first login screen, check the Horizon Cloud System Status page at https://status.horizon.vmware.com to see the latest system status. On that page, you can also subscribe to receive updates.
How to Check Horizon Cloud Service Status
2. You will see this page
Here you can see all systems operational status, past incidents and even Subscribe to Updates to get all these updates in your Mailbox
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