Symptoms
Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.
- Unable to create new virtual machine
- In the vSphere Web client, you will not see any vSAN storage provider.
- You will see an error similar to:
A general system error occurred: PBM error occurred during PreCreateCheckCallback: pbm.fault;
No VASA Provider for schema namespace (VSAN) found
Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.
Cause
This issue occurs because vCenter Server can not detect any vSAN storage provider.
There is no way to detect vSAN storage provider if no hosts are available when vCenter Server starts.
Note: vSAN storage provider cannot be recognized automtically even after host start working properly.
There is no way to detect vSAN storage provider if no hosts are available when vCenter Server starts.
Note: vSAN storage provider cannot be recognized automtically even after host start working properly.
Resolution
This is a known issue affecting vCenter Server.
Currently there is no resolution.
Currently there is no resolution.
Workaround
To workaround this issue, you have following options.
- Initiate synchronizing vSAN storage provider by clicking icon for syncronization in the page:
vCenter Server > Configure > Storage Providers
- Make sure at least one host is working when starting vCenter Server.
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