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Friday, 22 April 2016

Black screen when logging in to a Horizon View virtual desktop

This week many of my clients reported that whenever we are trying to connect with the View Virtual Desktop through view client it shows "BLACK SCREEN"
This issue occurs due to various reasons. These include, but are not limited to:
  • Misconfiguration of connection server settings.
  • vRAM shortage on the View virtual machine.
  • Incorrect video driver version installed on the View virtual machine.
In my case reason was vRAM shortage. I resolved this issue by increasing the vRAM size of the View Virtual Desktop VM. 

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