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Thursday, 5 September 2013

Troubleshooting a Windows XP guest warning about BusLogic SCSI drivers (1007122)

Symptoms

  • A Windows XP guest generates a warning about BusLogic SCSI drivers during power on
  • You receive this warning:

    Your guest operating system is Windows XP and you have one or more virtual SCSI devices installed in your virtual machine.

    Please be aware that Windows XP does not support the BusLogic SCSI adapter that VMware Fusion currently uses for its virtual SCSI devices. If you have not done so already, you will need to install our driver in the virtual machine. You can download the driver from our Web site at "http://www.vmware.com/info?id=43".

    Click OK to continue or Cancel to abort.

Resolution

When a virtual device is added to the virtual machine that requires the BusLogic SCSI controller drivers to be installed in the guest operating system, this message appears.
To resolve this issue, you must download and apply the VMware-supplied SCSI drivers.
  1. Download the SCSI driver floppy from http://download3.vmware.com/software/vmscsi-1.2.0.4.flp.

    Notes:

    • Do not try to open that link. Instead, right-click the link, and choose Save Link As or Download Linked File As.
    • When downloading in Google Chrome, the final extension may be doubled. Ensure that this fle is saved as vmscsi-1.2.0.4.flpand not vmscsi-1.2.0.4.flp.flp.
  2. Add a floppy drive to the virtual machine and mount the floppy image:

    • If you are using Fusion 4.x and above:

      1. Shut down the virtual machine.
      2. Go to Virtual Machine > Settings > Add Device.
      3. Choose Floppy Drive and click Add.

        A dialog appears asking you to choose a floppy image file.
      4. Browse to the location of the .flp file that you downloaded and select the file.
      5. Beside Enable Floppy Drive, change the switch to Off.
    • If you are using Fusion 3.x:

      1. Shut down the virtual machine.
      2. Go to Virtual Machine > Settings > Other Device.
      3. Click + and choose Add Floppy.

        A dialog appears asking you to choose a floppy image file.
      4. Browse to the location of the .flp file that you downloaded and select the file.
      5. De-select Connected.
    • If you are using Workstation:

      1. Shut down the virtual machine.
      2. Go to VM > Settings, then select Floppy.
      3. Select Use floppy image file and navigate to the downloaded .flp file.
      4. Select Connect at power on.
  3. If the virtual hard disk is set to use the SCSI option, you must supply the VMware SCSI drivers diskette image during installation of Windows XP, when prompted. 
In very specific circumstances, you may choose to proceed without installing the driver.
To suppress the warning message:
  1. Open the virtual machine settings file (.vmx) for editing. Fusion users, for more information, see Editing the .vmx file for your Fusion virtual machine (1014782).
  2. Add this line to the file:

    buslogic.noDriver = "FALSE"
  3. Save the file.
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